Technical pre-sales

Our experienced pre-sales team are qualified to assist with all aspects of AV pre-sales ensuring your customers requirements are captured from the very beginning of the process. We have the expertise to design large scale and complex AV solutions. 

PRE-SALES SERVICES 

SITE SURVEY 

  • Full site survey reports 

  • Equipment audits 

AV SYSTEM DESIGN SERVICE including full project documentation 

  • Bill of materials 

  • Wiring diagrams produced in CAD or Visio 

  • Elevation drawings produced in CAD or Visio 

  • Scope of works 

Our flexible rate card includes hourly rates for desk-based assignments reducing the cost of minor amendments to design documentation. 

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Implementation Services

Our core team of experienced installers, designers and programmers can deliver any audio visual installation, no matter how urgent or how complicated, across the UK and Europe. All of our engineers come with the relevant accreditations.

Our team of engineers are trained to a high standard and we work closely with them to monitor and validate our high quality expectations for each engineer on each project.

 

PROJECT MANAGEMENT

Our AV project managers are experienced in delivering large scale AV and videoconferencing projects throughout the UK & Europe. The professional service ensures that all of the installations and programming projects that we undertake run smoothly and in agreement with our clients.

AV PROGRAMMING 

Our experienced technical team are accredited with all major control system manufacturers and have experience programming solutions containing multiple AV components. 

  • Crestron 

  • AMX 

  • Extron 

  • Audio DSP 

INSTALLATION 

Our team of skilled audio-visual engineers are trained to the highest industry standards and hold a number of industry accreditations. Quality is always our primary focus and we regularly monitor standards. The team comprises of:

  • Installation engineers 

  • Lead Installation engineers 

  • Commissioning engineers 

RACK BUILD 

Our rack building engineers are trained to work to the highest cabling standards. 

If you would like more information about how we can support your audio visual installations, please contact us.


Maintenance

We offer a number of flexible solutions for on-site maintenance resources. Our team of experienced engineers have the capability to diagnose and resolve issues across all types of AV implementations and vendor products. 

UNLIMITED CALL OUTS 

  • With unlimited callouts you can provide your customer the peace of mind that they are covered with a next business day engineer reducing down time on business-critical equipment. 

SERVICE CREDITS 

  • A cost-effective way to ensure you have adequate on-site cover for all your maintenance contracts. Service credits can be used across multiple customers and come with a next business day guarantee. 

AD-HOC 

  • If you don’t require an SLA our ad-hoc service is an ideal solution for on-site engineering services on an ad-hoc basis. whilst we maintain their existing systems efficiently and cost effectively.